-
Tank & tankless repair for gas and electric water heaters
-
New installation & full replacement
-
Tankless upgrades — whole-home & point-of-use
-
Upfront estimate before any work begins
-
Senior & military discounts
Water Heater Repair
Tank or tankless — we diagnose and repair both. We fix what others tell you to replace, and we'll be straight with you when replacement actually is the right call.
-
Thermostat & heating element replacement
-
Pressure relief valve service
-
Anode rod replacement
-
Igniter, flame sensor & flow valve repair
-
Leak diagnosis & repair
-
Error code diagnosis for tankless units
Installation & Replacement
Whether it's a new water heater or swapping out an old one, we handle the full scope, from sizing and gas line work to haul-away of the old unit.
-
Gas & electric tank installation
-
Tankless installation (whole-home & point-of-use)
-
Tank-to-tankless conversions
-
Gas line connection & capacity sizing
-
Expansion tank & dedicated venting
-
Old unit removal & disposal
Water Heater Maintenance
Our area's hard water is rough on water heaters. Annual service is the single best thing you can do to extend unit life and avoid surprise failures.
-
Full unit inspection
-
Sediment flush (for tank units)
-
Anode rod condition check
-
Pressure & temperature test
-
Descaling service (for tankless units)
-
Honest assessment of remaining unit life
Choose the Right Water Heater
Tank vs. Tankless Water Heater:
Which is Better for Your Home?
It's the most common question we get — and the honest answer is...it depends. Your household size, budget, and how long you plan to stay in your home all factor in. Here's the straightforward breakdown.
Tank Water Heater
The tried-and-true standard. Reliable, familiar, and typically more affordable up front. Best for budget-conscious replacements and older homes.
Upfront Cost
Lower (unit + install)
Hot Water Supply
Limited by tank size (40-80 gal)
Operating Cost
Higher (heats water constantly)
Space Required
Needs dedicated tank space
Repair Complexity
Straightforward, widely serviceable
Tankless Water Heater
Heats water only when you need it. Longer lifespan, lower operating costs, endless hot water. Best for long-term savings and growing households.
Upfront Cost
Higher (unit + install + electrical/gas work)
Hot Water Supply
Unlimited, on demand
Operating Cost
Lower (only heats when needed)
Space Required
Compact (mounts on wall)
Repair Complexity
More specialized — choose a pro
Need Help Choosing a water Heater?
We'll look at your household size, current setup, water usage, and budget, and give you an honest recommendation. Not what's easiest to sell. What actually makes sense for your situation.
(509) 619-5003
Not ready to call? Send a message →
What to Expect When You Call
Getting Your Water Heater Repaired or Replaced is Simple.
We tell you what's wrong, what it'll cost, and what we recommend — before a single wrench turns. Here's what a typical water heater service call looks like with Columbia Basin Plumbing.
-
You Call, We Answer
Tell us what you're seeing and we'll get you on the schedule within 24 hours.
-
Full Diagnosis
We diagnose the whole unit, not just the obvious symptom.
-
Upfront Estimate
Before any work begins, you get a clear, itemized estimate.
-
Repair or Install Done Right
We complete the job correctly the first time.Â
30 Years Experience
Commercial & residential plumbing.
We Answer 24/7
Call to schedule any time.
Same & Next Day Service
Most jobs scheduled with 24 hours.
How long does a water heater last?
How much does water heater replacement cost?
Tank vs. tankless water heater — which is better?
What size water heater do I need?
Why is my water heater making popping or rumbling noises?
Should I repair or replace my water heater?
Do you service both gas and electric water heaters?
Do you offer same-day water heater repair in Tri-Cities?
What Customers Say
Real Reviews from Real Neighbors
Don't take our word for it — here's what Tri-Cities homeowners and businesses are saying on Google.
Thank you Columbia Basin Plumbing for the excellent service. We had a leak under our kitchen sink that we just couldn't locate. You were able to get out next day and take care of the problem.
Travis quickly found and fixed our water leak. But even more impressive was him crawling on his belly in a very narrow crawl space to get to the leak. We are very thankful and happy for the services at Columbia Basin Plumbing.
I had a valve on my hot water tank that needed attention in my Pasco rental. I’ve worked with Columbia Basin in the past through a previous place of employment. They are a great referral partner! Megan, the owner, was prompt with getting someone scheduled and out to the house. She’s very nice to speak with and I think Lee resolved my problem for my renters! Thanks Megan & Lee!
We love this family business! They came to our rescue at our business when we needed them the most. Excellent customer service, fair pricing, honesty and integrity. Highly recommended!
Very knowledgeable staff! Went above and beyond my expectations of customer service and experienced staff. Would recommend them to all my friends and family!
I highly recommend Columbia basin plumbing. Had an emergency after a pipe burst after a cold night. They were able to schedule me same day and fixed the issue with ease. Competitive prices had me charged hundreds less than I was expecting so I am especially grateful for that. Tyler was my laborer, good dude very good customer service explained and broke everything down easily for me to understand. I will definitely be calling them back for any plumbing issues in the future
Had them out for a dishwasher install. Went very smoothly, plumber showed up on time and did very clean work. I was able to get scheduled next day. Very happy and highly recommended.
They were able to come check out our hot water heater and replace it within 24 hours of us calling them, very responsive and reasonably priced! Would absolutely recommend!
Wonderful staff. Fair prices. Special thanks to Danny and Joey for excellent detection and service. Thanks Joey, for speaking with the claims adjuster!
Second time they're saved my bacon. They were fast, professional, helpful. Andres made sure I checked the work and explained what happened, why, and what he did to fix the problem. I recommend.
Speedy service.
Absolutely great peeps... Steve is the best. Thank you
Called them @ 10am. And offered a 12pm appt. Extremely fast service, had the clog in my drain removed in less then an hour!! Would recommend for all your plumbing issues or needs!!
Excellent work and they are always on time
Called them to fix some issues we had at work they where fast and friendly and we will continue to use them
Super nice and friendly staff. Fixed my tub drain quickly. So happy they helped!!
Tyler is very professionalAnd on time.He had several little items to get done and was very thorough and very helpful answering questions I would recommend Tyler anytime.Thank you, be a basin for making my
This is the second time we've used Columbia Basin Plumbing and both times we've had excellent service. The first was to install new faucets throughout the house, a garbage disposal, and the second time was to install a new hot water tank. The price has always been reasonable. The guys that do the work have always been extremely professional. They have my business for life.
They responded and fixed my problem quickly, and for a great price!
I was dreading calling a plumber as I have never had to. Fast, friendly, excellent work at a price less than I had anticipated.
So grateful for Columbia Basin Plumbing. The office staff was so kind and understanding and great at communicating and getting our repair scheduled on a Friday afternoon. The plumber who came out was friendly and had us fixed up in no time along with some great advice for future repairs/projects.
I can't begin to say how impressed I am with Columbia Basin Plumbing! From the first second on the phone with Megan, all the way through finishing the job, they were courteous, knowledgeable, professional, reasonable, and do great work. They handled an entire replumb for us on an older manufactured home in a timely manner at a fair price. We are 100% satisfied and will use them in the future!
I gave them 5 stars even though there was a time hang up which is understandable. The gentlemen that came out was very professional and polite. He answered any questions I had and explained what needed to be done. They do charge one hour labor minimum which is typical but they would have been done in 20 mins... So the time hang up was the service man ran out of access panels and was gone for almost an hour running around town locating one to buy. This wasn't that big of a deal with me since I had no plans, but should be addressed in the review as it could be an issue if someone was on a time restraint. Their pricing I believe is fair they where less than half the amount Mr. Rooter wanted to charge. Overall, great experience.
Absolutely Amazing, Hero's I'd say, I needed my water heater installed and had called 20 other places before reaching them, by far the best customer service I've ever had, they squeezed me in the same day and got the job done! Would call them again if I ever need services. Thanks again to the Columbia Basin Plumbing Team.
I cant say enough good things anout them. They really care. They actually went out of their way to not only do a good job for a fair price but helped me deal with the results of a nightmare plumber who left me in a bad pinch. They moved their schedule around and made it happen. Theyre not just a great company... theyre genuinely caring... nice people.
Tyler was professional and faced with a very complicated issue. He kept on in very trying conditions until the situation was solved. Thank you!
Awesome company! Helped me over the phone no charge until we felt we found the problem! Thanks Jason!
I have used Columbia Basin Plumbing for multiple project big and small, every single time the work is completed on time and within budget. They are very knowledgeable and professional, I would highly recommend them for all your plumbing needs.
I can not give Columbia Basin Plumbing a good enough review! We had our newest grandson coming to visit our home for the first time and our water heater went out the night before. Both my wife and I were in a panic! We called Columbia Basin Plumbing and were connected to Jason. He assured us he would have everything taken care of for us first thing in the morning. Jason came out to our house at 8:00 the next morning, (a Sunday on top of all of this,) diagnosed, changed out, cleaned up, and left in under two hours! Not only was the customer service fantastic, the price was less than half what we expected. I wholeheartedly recommend Jason and his whole team at Columbia Basin Plumbing for whatever plumbing needs you have! We are very thankful to see there are still those contractors out there willing to sacrifice their personal time to make sure their customers needs are taken care of.
They were able to send somebody out the same day we called. The plumber, Tyler, was on time, fixed my issue, and was polite and courteous. The pricing was clear and fair. I would recommend them and will use this company for future issues.
They were prompt, and understanding of our situation.
Best plumbing business in tricities!
Spoke to Donna and she was super attentive to my situation and scheduled an appointment for the following day. Next day Jeremiah arrived on time and went right to work figuring out the toilet drain back problem. He was excellent and worked fast and was extremely knowledgeable about what was being done. For a bad situation it was a pleasure having Jeremiah figure it all out and great attitude. Thank you Columbia Basin Plumbing.
Excellent work at a fair price from honest, helpful, and friendly staff. Never trust a 1 star review of this company. Any future plumbing work will start with a call to these guys
Excellent and fast service. They were at the house within an hour of calling to replace an expansion tank that had gone bad and flooded our garage. I would definitely recommend this company. The techs name was Russ. He worked quickly and was very courteous.
Fair and friendly service. I usually dont do these ratings....great!
They did a great job insalling my claw foot tub. Fast, friendly and skilled workers. I will be calling you guys for all of my plumbing needs. Thanks again!
Alex was excellent! Exceeded expectations! Thanks again!! Nic
I needed a plumber ASAP and they worked with me and had someone here quick. They went above and beyond normal customer service and I really appreciated that! Thank you!!
Fast, Friendly service at a reasonable price.
Great people and a great company! Columbia Basin Plumbing did a great job when our main sewage line collapsed. I cant believe how quick we were up and running again. The integrity, quality of services and fair price is incredible! I highly recommend!
Super friendly! Love seeing family business taking care of people so well! Amazing work! Thank you for your quick response!
Amazing customer service. A plumber you can trust! I highly recommend them. Their prices are very affordable.
Did a great job. Was there when I need someone fast. Kitchen drain plugged, was very fast and a very nice guy. Very affordable. Cleaned up the mess and was like I hadn't even had a problem with my drain.
Great work at a fair price and super friendly, too.
Megan and Jason are by far the most professional and efficient business owners I've met in a long time. Each time we have called them to our house Jason has been there within the day or two. If somthing comes up Megan is quick to stay in touch as to when they will be out. I completely trust the work they do as well as their word and that says a lot. If your looking for honest, proficient, affordable work. These guys put they're whole hearts into what they do. Look no further!!! Thanks for everything, Maraiah and Justin
My husband and I were in the middle of moving and had our shower head break off in the wall and we just didn't have time to fix it our selves... Everyone else my husband called couldn't be to our old house to do the repairs for a few days and we just couldn't wait that long... We called Columbia Basin Plumbing and they were able to be out to the house within a few hours and had it fixed in less then an hour... Very friendly and professional!! And his rates were very reasonable!! They will be our first and only call of we ever need someone again!!
Amazing costumer service!!! Saved us from flooding our neighbors and fixed or irrigation pipe and stayed for a while to make sure everything was ok! Thank you again Jason!
I called when all the others I called said it was going to be weeks before they could come out they said they would come today. We talked about what needed to be done and he did the work the workmanship was great and the bill was less that I excepted I am very happy and will call them again
Columbia Basin Plumbing (Jason) was super fast, courteous, and very pleasant. Best price around. I will definitely be using this company again.
